There are a couple of really contentious Facebook Groups that I probably shouldn’t waste time on. But then again, I probably shouldn’t waste time watching the Real Housewives of Orange County or New Jersey either, so I’ll just chalk them…
Category: Opinion
How to Create an Awesome Listing Presentation
Chris Smith loves to crowd source. And who can blame him? Its a great way to tap into the resources of a community, assemble information, and then develop whatever it is you need. Chris has a great community that is…
Creating Exceptional Service
TRUISM : an undoubted or self-evident truth; especially : one too obvious for mention – Merriam-Webster Online Dictionary Several things, in my experience fall into the above category. For example a truism is; Everyone thinks they work hard. When was the last time you…
What Does a Buyer Agent do?
The real estate industry has evolved. Buyers now have access to property information without relying on a real estate professional, and the world recognizes buyer representation as a specialty for agents, but those changes have brought with them certain issues of their own
Does Anyone Win the Ratings Game?
It seems everyone has an opinion about agent ratings.There are those that advocate for agent ratings, those that fear agent ratings, and those that see them as inevitable. Everyone that is aware of the phenomenon has an opinion or finds one very quickly
Why Agents Aren’t Employees
The Raise the Bar Facebook group is always a fun place for me to visit. Its ostensibly a conversation about “raising the bar” (increasing professionalism) in the real estate business by people in the real estate business, but the conversation seems to meander all…
Rethinking the Future
Rob Hahn and I spend a lot of time going back and forth about the current state of the real estate industry and its future. We both write and talk about it, and spend our time in conversation with people…
Tell the Truth – And Solve A Problem
Working with buyers or sellers in a challenged economy takes a lot of effort and communication is key. From the time you start to interact to the final customer survey you should be sending to them. Often we are afraid…
Get it in Writing
“I know what the contract says, but…” might be the lamest saying in the real estate business. And maybe the most often used. I’m not sure when we lost our respect for the plain old signature. It might have started…
Of the People, By the People, For the People, A Response to Rob Hahn
If you are out to describe the truth, leave elegance to the tailor- Albert Einstein I love talking with Rob Hahn, even when we disagree. But having an online conversation with him can be frustrating. Rob is an artist with words…
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