Does Anyone Win the Ratings Game?

It seems everyone has an opinion about agent ratings.There are those that advocate for agent ratings, those that fear agent ratings, and those that see them as inevitable. Everyone that is aware of the phenomenon has an opinion or finds one very quickly

Why Agents Aren’t Employees

The Raise the Bar Facebook group is always a fun place for me to visit. Its ostensibly a conversation about “raising the bar” (increasing professionalism) in the real estate business by people in the real estate business, but the conversation seems to meander all…

Rethinking the Future

Rob Hahn and I spend a lot of time going back and forth about the current state of the real estate industry and its future. We both write and talk about it, and spend our time in conversation with people…

Are You Prepared for the Absence of Search?

Zillow announced a new initiative providing WordPress based  IDX websites for real estate agents at only $10 per month, or free for their premium customers. The announcement immediately provoked a number of conversations on Facebook, which had poor Jay Thompson running from group…

Tell the Truth – And Solve A Problem

Working with buyers or sellers in a challenged economy takes a lot of effort and communication is key. From the time you start to interact to the final customer survey you should be sending to them. Often we are afraid…

Get it in Writing

“I know what the contract says, but…” might be the lamest saying in the real estate business. And maybe the most often used. I’m not sure when we lost our respect for the plain old signature. It might have started…